Got questions? We’ve got answers. Browse through our most common queries about web design, digital marketing, graphic design, and working with Freshora.
Freshora Digital Technologies specializes in three core services:
• Website Design & Development – We build responsive, user-friendly, and visually engaging websites tailored to your brand and goals.
• Digital Marketing – Our marketing team helps businesses grow through SEO, social media, Google Ads, email campaigns, and more.
• Graphic Design – We create impactful visual designs including logos, brochures, banners, social media creatives, business profiles, and complete brand identity kits.
Whether you're a startup, SME, or an established brand, we provide end-to-end solutions to enhance your digital presence, visual communication, and customer engagement.
Yes. We provide complete digital marketing solutions to help your business grow online. Our services include:
• Search Engine Optimization (SEO)
• Social Media Marketing (SMM)
• Pay-Per-Click (PPC)
• Email Marketing Campaigns
• Content Marketing
• Online Reputation Management (ORM)
We analyze your market, competitors, and goals to create a tailored marketing strategy that delivers measurable results.
We work across a wide range of industries including:
• Retail & E-Commerce
• Healthcare & Wellness
• Education & E-learning
• Real Estate
• Hospitality & Tourism
• Technology & IT Services
Our solutions are fully tailored to each industry’s specific digital and brand needs.
Yes, we offer branding services including:
• Logo design
• Color palette and font selection
• Brand guidelines
• Company profiles and digital brochures
This helps you establish a strong brand identity that is consistent across your website, social media, and marketing materials.
Getting started is simple:
• Contact us through our website or WhatsApp.
• Book a free consultation to discuss your project.
• Receive a custom proposal with timelines and pricing.
• Once approved, we start with onboarding, requirement gathering, and project planning.
Our team is with you every step of the way until final delivery and beyond.
Absolutely. We assist with the complete setup of business email accounts using platforms like Google Workspace, Zoho Mail, or other mail servers. This includes configuration, activation, DNS settings, and mailbox testing.
You are free to exit Freshora services at any time. We ensure a smooth transition by:
• Providing all source files and credentials
• Coordinating domain or hosting transfers if needed
• Offering optional documentation for continuity
We believe in ethical and professional business practices, and there are no hidden charges during project handover.
We have a structured complaint resolution system in place. You can:
• Raise a ticket through our support email
• Contact your assigned project manager directly
• Escalate to senior management if unresolved within 48 hours
Our team is committed to resolving all issues fairly and efficiently.
Yes. We take project timelines and quality seriously. If you're not satisfied at any point, you can:
• Escalate your concerns to our Client Success Manager
• Request a project review or change in handling personnel
We aim for full client satisfaction and transparency throughout the engagement.
Yes. For professional and enterprise clients, we are open to signing Non-Disclosure Agreements (NDAs) and Service-Level Agreements (SLAs) that define scope, timelines, data privacy, and performance terms.
At Freshora, we believe employees are our true strength. We focus on building a safe, inclusive, and motivating work environment through:
• Flexible working hours and hybrid models
• Mental wellness support
• Fair pay and performance-based rewards
• Zero tolerance towards discrimination or bias
• Respectful and collaborative team culture
Our policies and leadership style reflect empathy, encouragement, and long-term growth for every employee.
Yes. Freshora is proudly owned and led by a woman entrepreneur, setting a strong example for inclusion, equality, and modern leadership. We are committed to breaking stereotypes, creating equal opportunities, and empowering more women to take leadership roles.
Absolutely. At Freshora, women are not just welcomed—they are encouraged, mentored, and elevated. We actively:
• Hire women across departments including tech, marketing, design, and strategy
• Offer leadership development pathways for women
• Support working mothers with flexible options
• Celebrate women's voices and ideas in every project
We aim to build a workplace where women thrive confidently and contribute meaningfully.
Yes. We have a dedicated Freshers Hiring Program, and we especially encourage applications from women graduates who want to start their careers in:
• Website development
• Graphic design
• Digital marketing
• Client servicing
We provide hands-on training, mentorship, and real project exposure to help young talents become future professionals and leaders.
Yes, training is in our DNA. At Freshora, we believe if we invest in developing people, they will take care of our customers and business.
We offer:
• Structured onboarding programs
• Skill-building workshops (technical + soft skills)
• One-on-one mentoring
• Leadership grooming for high performers
We grow leaders from within and build careers, not just jobs.
We support our team with:
• Clear role expectations and career paths
• Performance reviews and goal setting
• Cross-functional learning opportunities
• Access to learning resources and certifications
Employees can move into roles that match their interests and strengths — from creative to strategy, development to marketing.
Freshora is committed to providing a safe, respectful, and encouraging space for women. We ensure this by:
• Enforcing zero harassment policies
• Having open-door communication with HR and leadership
• Encouraging women in decision-making and creative leadership
• Offering flexibility for personal/family responsibilities
Our culture supports personal dignity, equal opportunity, and professional excellence for all.
Yes. We regularly offer internship and apprenticeship programs, especially in areas like:
• Digital marketing
• Graphic design
• Website UI/UX
• Client coordination
Interns gain hands-on project experience, performance feedback, and often transition into full-time roles at Freshora.
Our core values are:
• Respect for All – Everyone’s voice matters.
• Growth Mindset – We encourage learning and unlearning.
• Ownership & Leadership – Every team member is empowered to lead.
• Diversity & Inclusion – We welcome people from all backgrounds, cultures, and walks of life.
These values are embedded into hiring, onboarding, appraisals, and everyday interactions.
You can apply through our official email or job openings posted on our website and LinkedIn. Simply send your updated CV, portfolio (if applicable), and a short cover note to info@freshora.ai.
We welcome creative minds, committed learners, and future leaders—especially freshers and women candidates who are passionate about growth.
Yes. At Freshora, we believe in nurturing young talent through hands-on learning. We offer a range of structured internship programs designed to give students real-world exposure to the digital industry. Our experienced team mentors every intern, ensuring they gain practical knowledge, skills, and confidence to build their careers.
We offer four distinct internship tracks tailored to different learning needs and career goals:
1. Basic Internship Program – Ideal for college students who want exposure to live projects.
o Duration: 1–2 months
o Mode: Onsite
o Stipend: Not applicable
o Focus: Learning by contributing to real client projects under supervision.
2. Elite Internship Program – For students who have basic skills and want to grow deeper.
o Duration: 1–3 months
o Mode: Hybrid or Remote
o Stipend: Yes (based on performance)
o Focus: Assigned tasks, reporting, and performance-linked incentives.
3. Advanced Internship Program – For serious learners looking for long-term development.
o Duration: 3–6 months
o Mode: Onsite
o Stipend: Based on skills & contribution
o Focus: End-to-end project exposure, team collaboration, leadership grooming.
4. Paid Internship Program – For candidates who want to pay and learn from experts.
o Duration: Custom (1–3 months)
o Fees: Affordable, based on course content and support level
o Focus: Structured curriculum, project mentorship, and certificate of excellence.
Interns can choose from multiple departments based on their interest:
• Website Design & Development (HTML, CSS, WordPress, etc.)
• Graphic Design (Canva, Photoshop, Illustrator)
• Digital Marketing (SEO, Social Media, Ads)
• Content Writing & Branding
• Project Coordination & Client Servicing
Each intern works with an assigned mentor and receives project-specific guidance.
• Real-time Project Exposure – Work on actual client or internal projects.
• Mentorship Culture – Learn from experienced professionals who guide you personally.
• Flexible Options – Choose programs based on your goals, timeline, and availability.
• Certificate of Completion – Receive a recognized internship certificate and performance report.
• Career Pathway – Outstanding interns may be offered full-time roles after completion.
Yes, the Basic Internship is free and unpaid. Students contribute to real projects and gain:
• Practical exposure
• Daily feedback and learning
• Certificate of participation
• Opportunity to upgrade to Elite/Advanced Internship based on performance
The Elite Internship is more focused and performance-driven. Interns are assigned measurable tasks and are eligible for a stipend based on output. It also includes:
• Weekly performance reviews
• Mid-program evaluation
• Opportunity for leadership and portfolio building
The Advanced Internship is for 3–6 months and offers in-depth development for serious learners. Benefits include:
• Long-term project responsibility
• Leadership skill development
• Resume-building mentorship
• Strong recommendation letter
• Eligibility for full-time job placement at Freshora
The Paid Internship is ideal for:
• Students or freshers who want structured training with guaranteed mentorship
• Candidates who have limited exposure and want to pay and learn
• Career changers looking to enter the digital or design space
It includes regular assignments, feedback, and a certification at the end of the program.
Yes. Upon successful completion of the internship, each intern receives a Certificate of Completion. High-performing interns may also receive:
• A personalized Letter of Recommendation
• Performance Report
• Offer for extended internship or a job opportunity
Simply email your CV and a short note on why you want to intern with us to: 📩 internships@freshora.ai
Make sure to mention the internship type you are applying for (Basic / Elite / Advanced / Paid). Shortlisted candidates will be contacted for an interview or assignment round.
Yes, Freshora has successfully delivered multiple projects for both Indian and overseas clients and received numerous appreciations for our quality, responsiveness, and commitment.
Yes, we provide career support based on client requirements, especially for long-term collaborations and skill development partnerships.
No, project prices vary based on scope, size, and client requirements. We offer customized pricing after a proper understanding of your needs.
We deliver every project on time, every time. If there's any expected delay, we inform clients in advance and obtain their approval for special circumstances.
Yes, 100% possible. We can replicate, enhance, or custom-develop any website based on your reference and expectations.
We are customer-centric. Regardless of size, we prioritize projects based on the customer's preferred delivery date and urgency.
Yes, we accept transactions of any size — small or big. Every client requirement matters to us.
Freshora started in 2025, but our management and key team members have worked in similar projects since 2020 across different companies.
Yes, we offer credit facilities based on customer payment history, but only for long-term trusted clients.
We have handled multiple projects simultaneously:
Web Design & Development: 4 projects
Digital Marketing: 6 projects
Graphic Design: 8 projects
We serve a wide range of clients — startups, corporates, individuals, and institutions. There’s no specific limitation.
Yes, we conduct an opening meeting (with or without the client) to finalize the scope, timeline, and deliverables once we receive order confirmation.
Yes, 100%. We value every team member’s input and encourage open communication for continuous improvement.
We use Figma, Adobe XD, and Adobe Illustrator to ensure modern, responsive, and user-friendly designs.
Yes, based on client requirements, we are open to signing NDAs or formal contracts before starting the project.
We promote our services through our official websites, portfolio highlights, client testimonials, and past achievements.
Timelines vary based on project scope:
Small: 2 weeks
Medium: 4–6 weeks
Large: 6–8+ weeks
Yes, we actively collect and implement client feedback at every phase of development to ensure satisfaction.
Primarily, we face challenges related to content collection and delayed client approvals, which can slow down progress.
We offer 100% end-to-end solutions, from concept to design, development, testing, SEO, and post-launch support.
We continuously follow industry news, attend webinars, use SEO tools, and adapt our strategies as per the latest Google updates.
Yes, we embrace the latest technologies, frameworks, and trends to deliver modern and efficient solutions for every client.
Yes. With a 20-member strong team, we can scale our efforts and deliver even bulk orders on tight deadlines.
We simplify communication, offer easy explanations, and guide clients throughout the process — no technical expertise needed.
The timeline depends on the complexity of your project. Here’s a general breakdown:
• Basic Website (3–5 pages): 1–2 weeks
• Corporate or Service Website (5–15 pages): 3–4 weeks
• E-Commerce or Custom Website: 4–6 weeks or more, depending on requirements
We follow a structured process including planning, design, development, testing, and launch — keeping you involved at every stage.
Our website packages are customizable, but typically include:
• Custom Design (UI/UX)
• Mobile & Tablet Responsive Layout
• Domain & Hosting Guidance
• Content Integration
• Basic SEO Optimization
• CMS Access (WordPress, Shopify, etc.)
• Contact/Inquiry Forms
• Security Setup (SSL, HTTPS)
• Google Analytics Integration
Optional add-ons include multi-language support, advanced SEO, e-commerce functionality, and CRM integration.
Absolutely! Whether your current website is outdated, underperforming, or needs new features, our team can:
• Modernize your website design
• Improve mobile responsiveness
• Optimize for speed and SEO
• Fix bugs, broken links, and security issues
We start by auditing your current site and then propose a plan to enhance both performance and aesthetics.
Yes, we offer affordable monthly and yearly website maintenance plans that include:
• Regular backups
• Plugin & software updates
• Security monitoring
• Speed optimization
• Technical support
This ensures your website stays secure, updated, and performs at its best 24/7.
Pricing depends on your requirements. We offer flexible packages:
• Starter Plans for small businesses
• Custom Packages for medium to large-scale projects
• Performance-Based Pricing for certain digital marketing campaigns
We provide a free consultation and a transparent quote based on your scope and goals.
At Freshora, we focus on quality, strategy, and measurable results. Our key differentiators:
• GCC & India Expertise – Deep understanding of business behavior and customer expectations in these markets
• End-to-End Solutions – From design to marketing, we are your single point of contact
• Custom & Scalable Designs – Built for your future growth
• Client-Centric Approach – We listen, research, and deliver personalized outcomes, not just templates
Yes. We offer reliable and secure web hosting solutions as part of our website development services or as a standalone package. Hosting can be managed by us or set up on your preferred platform such as GoDaddy, Bluehost, AWS, or Hostinger, based on your requirements.
Yes. We ensure every website we develop is SSL secured (HTTPS). This protects your site and visitors' data, boosts SEO rankings, and increases user trust. We help you obtain and install SSL certificates during the development phase.
Yes. We believe in full transparency. Upon final delivery and full payment, you will receive all credentials including:
• Website admin access
• Hosting panel or cPanel login
• Email account credentials
• Domain/DNS access (if applicable)
• Source files and backups
We also provide a secure handover checklist to ensure nothing is missed.
Yes. We provide free support for 30 days after delivery for bug fixes, minor updates, and basic assistance. For continued support, we offer monthly and yearly maintenance plans that include performance monitoring, backups, and technical updates.
Our maintenance services typically cover:
• Regular updates (plugins, CMS, theme)
• Security checks and malware scans
• Uptime monitoring
• Speed optimization
• Backups and restoration
• Minor design or content updates
We also offer priority support depending on your maintenance plan.
Yes. We support integration of popular payment gateways (like Stripe, Razorpay, PayPal, etc.) and other third-party tools including CRM, chatbots, analytics, lead forms, and booking engines. Integration is planned based on your business needs and security protocols.
Yes. We can create multilingual websites using tools like WPML, Weglot, or manual language toggles to support diverse user bases. This is especially useful for businesses targeting the GCC and Indian markets.
Yes. Every website we deliver includes basic SEO optimization such as:
• Meta titles and descriptions
• Mobile responsiveness
• Fast-loading pages
• Clean URL structures
For advanced SEO campaigns, we offer separate monthly packages focused on ranking and visibility improvement.
We provide regular updates via:
• Weekly or biweekly reports
• Dedicated project manager communication
• Access to live staging links or dashboards (if applicable)
We believe in complete transparency and collaborative progress.
Yes. We build dynamic websites with CMS (like WordPress or custom admin panels), allowing easy post-launch edits by clients.
We conduct cross-browser, mobile responsiveness, performance, speed, and functionality tests before handing over the project.
We set up automatic or manual backups, depending on the client’s hosting, and provide recovery plans for emergency situations.
Yes, we provide detailed design handovers with guidelines and walkthroughs to ensure smooth developer implementation.
Digital marketing is the promotion of your business using the internet—through websites, social media, search engines, emails, and online ads—to reach and connect with your target customers.
Because your customers are online. Digital marketing helps you reach them faster, build trust, and grow your business cost-effectively compared to traditional methods.
SEO (Search Engine Optimization) improves your website so that it ranks higher on Google. When people search for services you offer, SEO helps your site show up on top.
SEO takes time—usually 3 to 6 months—to show good results. It’s a long-term strategy that builds lasting visibility and traffic for your business.
Google Ads lets you show your business at the top of search results instantly. You choose keywords, create ads, and pay only when someone clicks your ad.
Social media marketing means using platforms like Facebook, Instagram, and LinkedIn to promote your brand, post content, run ads, and engage with your audience.
It depends on your audience. For example:
• B2B? Use LinkedIn.
• B2C or retail? Use Instagram & Facebook.
• Young audience? Try TikTok & Snapchat.
Content marketing means creating useful content (blogs, videos, reels, etc.) to attract and educate customers, build trust, and encourage them to buy from you.
At least 3–5 times a week. Consistency is key to staying in your customer’s mind and growing your presence online.
Email marketing is sending promotional or helpful emails to your customers to keep them informed, build relationships, and drive sales.
It keeps your audience engaged, brings repeat business, and helps you promote offers or updates directly to their inbox.
A marketing funnel shows the customer journey—from first hearing about your brand, to showing interest, to making a purchase.
You can run ads, offer free downloads, collect emails, or promote special deals—then follow up through email, WhatsApp, or calls to convert leads into customers.
It’s when popular social media personalities promote your product or service to their followers, giving you exposure and credibility.
They’re tools (like Google Analytics) that show how many people visit your website, where they come from, what they click on, and how long they stay.
A slow website can frustrate users and make them leave. A fast site gives a better experience and helps your SEO rankings.
Remarketing means showing ads to people who have already visited your website. It reminds them of your business and encourages them to return and buy.
It involves sending promotional messages, offers, or updates directly to your customer’s WhatsApp—making it personal and instant.
Yes! Videos attract more attention than text. They’re great for social media, explain products clearly, and help build trust.
Good design makes your brand look professional, grabs attention, and helps deliver your message clearly across posters, ads, and social media.
Branding creates recognition and trust. A strong brand makes your business look reliable, consistent, and memorable to customers.
It’s when other people promote your products online and earn a commission for every sale they bring. It’s a low-risk way to grow your reach.
It depends on your goals and business size. Even a small budget can deliver results if used wisely. We’ll help you plan the right strategy.
Look for an agency that listens to your needs, shows real results, offers transparent pricing, and treats your brand like their own. (Like Freshora 😊)
Digital won’t fully replace traditional methods, but it's now essential. It’s faster, more measurable, and reaches more people—especially the younger generation.
Graphic design is the art of creating visual content—like logos, posters, and social media posts—to communicate your brand’s message in a creative and appealing way.
Good design makes a strong first impression. It builds trust, attracts customers, and sets your brand apart from competitors.
We offer logos, social media creatives, brochures, flyers, posters, banners, business cards, packaging, brand identity kits, and more—both digital and print.
We understand your needs first, share ideas or samples, design based on your input, revise if needed, and deliver final files once approved.
You’ll receive files in formats like JPEG, PNG, PDF, and if required, editable source files like AI, PSD, or CDR based on the design.
Small projects may take 1–3 days, while bigger branding or print designs may take 5–7 working days, depending on complexity and feedback.
Absolutely! We specialize in logo design that reflects your brand’s personality and purpose.
We’ll ask about your business name, industry, colors you like, sample references, and your message or target audience—simple and easy.
Yes, upon request. If you need the original working file for future edits, we’ll be happy to share it.
Pricing depends on the type of design. We offer fixed rates for single designs and custom packages for bulk or monthly needs—always budget-friendly.
Yes, we can help with printing too—especially brochures, flyers, and business cards—through our trusted partners.
Yes, we create eye-catching posters, banners, and reels for all social media platforms including Facebook, Instagram, LinkedIn, and more.
Yes, we design short animated visuals and GIFs for promotions, stories, and ads to make your brand more engaging.
Of course! We can refresh or completely redesign your logo or branding elements to make them modern and effective.
We use professional tools like Adobe Illustrator, Photoshop, InDesign, CorelDRAW, Canva Pro, and others based on the project need.
No minimum. Whether it’s one poster or a full brand package, we’re happy to support your business needs.
Yes, we allow minor revisions even after final delivery to make sure you’re completely satisfied.
Yes! We offer flexible monthly plans for businesses that need regular creatives at a discounted rate.
Yes, we can design your entire brand identity—including logo, business cards, letterheads, colors, fonts, and social media templates.
We combine creativity with business understanding. Our designs are visually appealing and also purpose-driven, created to attract and convert.
Yes, we design for both online and offline needs—whether it’s for social media or professional printing.
Yes, we design attractive product packaging, boxes, labels, and wrappers that grab attention on shelves or online.
Every design is made from scratch—we don’t use templates unless requested. Our team checks every detail before delivery.
Definitely! We design all types of marketing materials that you can use for events, promotions, or office needs.
Just call, WhatsApp, or email us, and our team will guide you through the next steps. Quick, easy, and friendly!
